House of DEAD Brands

The Company is utterly useless and doesn’t even return phone calls!! NO SERVICE to speak off. I am amazed that Russel Hobbs UK would even allow them to sell the brand. We bought an electric blanket one month ago and the one side stopped working. After numerous calls, starting at 9.30 this morning, they want us to deliver it it their office and it will be repaired!! According to the CPA the unit must be replaced. I will be in contact with the RH Head Office as well.