Home of Living Brands took full responsibility for damaging my Russel Hobbs airfryer and sent me a replacement unit.

House of Living Brands took full repsonsibility and accountability for my Russel Hobbs airfryer that they scratched when the repair was carried out, and sent me a replacement unit that was delivered today.

Well done to Amanda William (Service Supervisor) for also taking the time to listen to my complaint, as well of suggetsions on how they can make the customer interaction and servicing process better.

They manned up and for this I now give them a 5 star rating.