Home of DEAD BRANDS?

The 5 blade fan on my Russell Hobbs RHPFG 200 pedestal fan broke 6 months ago. The service centre could only offer a 3 blade replacement. I asked them to phone when they had a spare. 6 months later and no phone call I contacted them again. Still no stock. I phoned parent company Home of Living Brands who referred me back to the service centre. I emailed Home of Living Brands asking when stock would arrive - No reply. This company should not be allowed to market products with no parts back up.