MK
Mariaan K
1 reviews | Active since Mar 2018
26 May 2019, 20:45
Good service - Russell Hobbs
I bought a Russell Hobbs microwave and after only a few uses the plate cracked in half while I was making Popcorn in it. I had quick and friendly feedback after contacting the company and the plate was replaced. Thank you for great service and strengthening my trust in your company.
Best Mariaan
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Home Of Living Brands's replyOfficial
04 Jun 2019, 11:15 Good day Mariaan, Thank you for the honest review. We would also like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support. Kindly note that we put our product through very stringent quality standards and we take pride in the quality of our products and we strive towards consumer service excellence.
We value you as our customer and appreciate your feedback.
Please also remember to register your microwave for the 2 year extended warranty. Warranty Registration Link: https://russellhobbswarranty.co.za/ Please do not hesitate to contact us with any queries.
Kind Regards,
We value you as our customer and appreciate your feedback.
Please also remember to register your microwave for the 2 year extended warranty. Warranty Registration Link: https://russellhobbswarranty.co.za/ Please do not hesitate to contact us with any queries.
Kind Regards,
Home Of Living Brands's reply04 Jun 2019, 11:15
Official
Good day Mariaan, Thank you for the honest review. We would also like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support. Kindly note that we put our product through very stringent quality standards and we take pride in the quality of our products and we strive towards consumer service excellence.
We value you as our customer and appreciate your feedback.
Please also remember to register your microwave for the 2 year extended warranty. Warranty Registration Link: https://russellhobbswarranty.co.za/ Please do not hesitate to contact us with any queries.
Kind Regards,
We value you as our customer and appreciate your feedback.
Please also remember to register your microwave for the 2 year extended warranty. Warranty Registration Link: https://russellhobbswarranty.co.za/ Please do not hesitate to contact us with any queries.
Kind Regards,