Disgusted why pay so much for electronics and it only lasts a few months.
On the 28th December 2018 I Returned a Russell hobbs water dispenser to Game stores for repairs after I only had it for 2.5 months.Game stores then said that they will send it in to Russell hobbs on the 7th January 2019 when the factory reopened. After no feedback I went to Game stores on the 26 th December when they said they would phone Russell hobbs on the Monday and give me feedback. Russel hobbs then said its still in for repairs. So after all this time I still dont have a positive feedback and no water dispenser.
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Home Of Living Brands's replyOfficial
18 Mar 2019, 16:08Hi Jannike R,
We would like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
We would like to follow up if you did receive any feedback from our service department in relations to your query if not please email our Customer Service at *** with your repair or Job card number so that we can take this query further.
We apologize for the inconvenience caused.
At Home of Living Brands we take pride in the quality of our products and we strive towards consumer service excellence.
We will await your feedback. Please email all queries to ***;
Do not hesitate to contact us with any queries.
Kind Regards,
We would like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
We would like to follow up if you did receive any feedback from our service department in relations to your query if not please email our Customer Service at *** with your repair or Job card number so that we can take this query further.
We apologize for the inconvenience caused.
At Home of Living Brands we take pride in the quality of our products and we strive towards consumer service excellence.
We will await your feedback. Please email all queries to ***;
Do not hesitate to contact us with any queries.
Kind Regards,
Home Of Living Brands's reply18 Mar 2019, 16:08
Official
Hi Jannike R,
We would like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
We would like to follow up if you did receive any feedback from our service department in relations to your query if not please email our Customer Service at *** with your repair or Job card number so that we can take this query further.
We apologize for the inconvenience caused.
At Home of Living Brands we take pride in the quality of our products and we strive towards consumer service excellence.
We will await your feedback. Please email all queries to ***;
Do not hesitate to contact us with any queries.
Kind Regards,
We would like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
We would like to follow up if you did receive any feedback from our service department in relations to your query if not please email our Customer Service at *** with your repair or Job card number so that we can take this query further.
We apologize for the inconvenience caused.
At Home of Living Brands we take pride in the quality of our products and we strive towards consumer service excellence.
We will await your feedback. Please email all queries to ***;
Do not hesitate to contact us with any queries.
Kind Regards,