AK
Aneke K
1 reviews | Active since Apr 2011
10 Sept 2019, 07:39
Disappointed Russel Hobbs customer
I bought the Russel Hobbs Die-Cast Casserole Frying Pan on the 16 Aug 2019, the non-stick base is busy coming off and I am very disappointed as it has not even been a full two months having the pan. And not to mention that I take very good care of it, I only use plastic or wooden utensils when I do my cooking and I wash my pan after each use as per the instructions in the user manual using a cloth and sponge. , I also noticed that even on setting 1, the pan becomes extremely hot, so I think in general I just bought a faulty pan. Is this a general problem on the pan? Or is it safe to return it and take another one? As i am not interested in getting a different brand
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Replies (1)Home Of Living Brands's replyOfficial
14 Oct 2019, 12:18Dear Valued Customer,
Thank you for your honest review.
We would like to request a pic of the pan, model code and proof of purchase to ***
Awaiting your feedback so that we can urgently resolve your query.
We would like to apologize for any inconvenience caused
Home of Living Brands
Thank you for your honest review.
We would like to request a pic of the pan, model code and proof of purchase to ***
Awaiting your feedback so that we can urgently resolve your query.
We would like to apologize for any inconvenience caused
Home of Living Brands
Home Of Living Brands's reply14 Oct 2019, 12:18
Official
Dear Valued Customer,
Thank you for your honest review.
We would like to request a pic of the pan, model code and proof of purchase to ***
Awaiting your feedback so that we can urgently resolve your query.
We would like to apologize for any inconvenience caused
Home of Living Brands
Thank you for your honest review.
We would like to request a pic of the pan, model code and proof of purchase to ***
Awaiting your feedback so that we can urgently resolve your query.
We would like to apologize for any inconvenience caused
Home of Living Brands
