ZM
Zanele M

1 reviews | Active since Feb 2016

29 Feb 2016, 12:36

Bad service

My name is Zanele Mbila, I bought 22 panel heaters direct from House of living brands on Friday morning, took the heaters for client to see then this morning wen we start working as we busy installing the heaters 1 panel heater the switch is not working, the other 2 plugs are damaged. I phoned Horisang the sales guy who was helping me at 9:47 n explained to him that the 3 heaters are faulty, he said he will call me back, I waited one hour down the line I phoned again at 10:53 asked him to send us a driver to bring heaters as we are given the time that the inspector will come n inspect the job, he said to me they don't have driver n the car to bring heaters to us. M suprised such a big company has no driver yet this is a factory problem. I trusted them to give us quality things. The customers were m installing heaters is shouting at us, we had to drop everything n go back to Booysens at our costs which he is refusing to compensate us the petrol, yet wen they had a car it was gonna come with petrol. I am not ha n disappointed.

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