Bad service

<p>I need a replacement part for my Russel Hobbs electric frying pan model no RHFP04. I approached the branch in Montaque Gardens in October 2016 and was advised that they need to order the part as they are out of stock. My name was placed in a book and I was advised that they would contact me. I have been back there at least five times since then and still no stock. All they tell me is that they are waiting on the order. I dont believe that from Oct 2016 to now they are not able to supply me with the part.</p>