1 reviews | Active since Apr 2022
Bad Batch of Microwaves that gives endless problems
I bought a microwave from Home of Living Brands (Russell Hobbs). From the start I had issues with it. It would just not work. Go off and we had no clue why. Sent it to be fixed but I am sure that Home Of Living Brands themselves are not sure about the machine.
They fixed it and sent it back. It worked for 3 weeks and did the same thing. Sent it back, they fixed it and it worked for a month and then the same story. Sent it back and they fixed it. Guess what? It worked for 4 months and now it is doing the exact same thing. But here is the clincher, so the microwave is now out of warranty so they refuse to fetch it and I need to now go and take it to a service centre. I am not mobile so I suppose I need to put the microwave on my head and walk.
Extremely disappointed. Honestly a cheaper microwave and a lesser known brand would have not given me half as much trouble as this has. Not to mention that the customer service sucks big TIME.
Thank you for your review.
Please note that we have noted your complaint, and we are investigating on the previous repairs done.
We will get in touch with you shortly to advise on a resolution.
Apologies for any inconvenience.
Kind regards,
Home of living Brands
Thank you for your review.
Please note that we have noted your complaint, and we are investigating on the previous repairs done.
We will get in touch with you shortly to advise on a resolution.
Apologies for any inconvenience.
Kind regards,
Home of living Brands
