MM
Mal M

1 reviews | Active since Jan 2024

22 Jan 2024, 11:47

They take money but don't deliver

My wife purchased a drain motor for our Whirlpool washing machine on December 14, 2023 but up to now we have not received anything. We tried following up with DSV and TescaReco to no avail. They do not respond to emails yet they took our money very fast. Is this a **** or a business? It's just so bad how they treat people.

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Replies (1)
MM
Mal M's update22 Jan 2024, 12:02
Reviewer Update
I have been calling TescaReco since last year December to hat a solution to my undelivered item and have so far used around R900 airtime to no avail. Mind you the item I purchased is R1 152,02.
Each time I call I am told to hold for someone from online sales who never comes on the line. If I call again after my airtime finishes, the receptionist picks up and hangs up immediately and can happen for the whole day like that. I am so frustrated and angry about this company. Is there anywhere I can report this blatant *****?