SN
Sindiiswa N

1 reviews | Active since Aug 2022

21 Sept 2022, 07:42

Very unprofessional staff including their managers

My car was a mess when i went to collect it from this company.their manager Christine and Cathy Naidoo they promise to fix all the mistake they did in my car but all was a lie they did not contact me even my calls were ignored.Christine is not Professional at all and does not know anything regarding cars very careless even their manager Cathy Naidoo disappointed me for not doing any follow up regarding this.i had to take the car to other panelbiters to fix the mess they did

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Replies (3)
Renew-It Durban
Renew-It Durban's reply21 Sept 2022, 17:06
Official
Good day Sindiswa,
 
 Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the delays with the repairs.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Technostar who will be in contact with you  and explain what's causing the delays with getting the part fitted.
 
 Renew-It Team, Always@yourservice 
SN
Sindiiswa N's update21 Sept 2022, 21:08
Reviewer Update
I know technostar will not do anything their response is a lie and which management they will inform because the same management is the one who failed to deal with the meta it been more than 5 months now .i will never take my car there .thank you for messing up my car

Renew-It Durban
Renew-It Durban's reply22 Sept 2022, 16:18
Official
Good day, Sindiswa,

Once again I sincerely apologize for the inconvenience.

Please give the branch a chance to rectify the issues you have with the vehicle.