1 reviews | Active since Mar 2023
Terrible Customer Service - No Part after Payment
STAY AWAY - GO ELSEWHERE Although my Previous experience has been better, my recent experience and customer service has been terrible. My car was repaired and paid in full in October 2022. My side mirror mechanics do not work, and the new side mirror housing is missing a small cover part - which in March 2023 is apparently still on back order.
Lunga, the appointment person on my job, ignores my calls and emails. I have to constantly call and only when I threaten to physically come in to get a response did he email me back, stating the small cover is still on back order.
My mechanics of my side mirror could be fixed in the meantime, but nothing is being done. It is SO frustrating and I will NEVER return due to this terrible experience. All it required was to call me back, respond to any one of my several emails, keep me informed and be proactive. I am understanding of world delay, but the service is abysmal! Absolutely terrible
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Here's to hoping for fast resolution of this matter.
Here's to hoping for fast resolution of this matter.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice