MD
Manyambose D

1 reviews | Active since Nov 2022

04 Nov 2022, 13:40

Slow service

Interesting 🧐 to see such applauding reviews about Lunga. I guess I am not on his priority list because my narrative is different. He doesn’t respond to my mails, I have to call in to get an update. Insurance gave me a hard time now it’s another long wait with Technostar. Approval was on the 19 October and they are still waiting for parts “they say”. It’s difficult having to pay for car hire myself since the insurance 30 days ended. My story is different I am certainly unsatisfied by their service and their communication.

Maybe I’m just unlucky 🤷♀️ And my car probably is not an urgency to them... if only they knew that I’m spending money I don’t have for car hire because taxis won’t do because it’s far from home to work and kids need to be taken to school also 😫 it’s a dreadful experience

0
Replies (1)
Renew-It Durban
Renew-It Durban's reply04 Nov 2022, 16:46
Official

 
 
Good day Manyambose 
 
 Thank you for taking the time to review us on this platform. 

May you kindly  accept  our sincere apologies for the poor communication received and the delays , we will work tirelessly and hard to improve it.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Technostar who will be in contact with you .
 
 Renew-It Team, Always@yourservice