Slow and Terrible Service

I was in an accident on the 28th February and my car was handed over to Technostar on the 8th March. Received a call from Lunga on the 11th March advising me that parts had been ordered and they were awaiting delivery. On the 30th March when I called for an update, I was again advised that parts still had not arrived. I then sent and email to KIA South Africa as I needed to find out why they had cars in the market if we were going to battle to receive parts for the vehicle. KIA then investigated the matter only to find out that the parts order was only made on the 22 March. This is 2 weeks after they received my car. Lunga then made excuses and said they are pushing for the parts to arrive and they would start working on my car ASAP. It is now the 17th May and I was promised car would be ready last week and I am still waiting. I am unable to get hold of Lunga on the phone and when I send emails he simply says he will check on the progress and get back to me which he doesn't. To say that Technostar service is pathetic is an understatement. I was injured in the accident and had to have an operation and getting to work in my condition is really difficult. This whole situation is affecting my work as I cannot get around and need my car to get to and from work as I need to work late. If you need good and professional service, I would never recommend Technostar as their service is pathetic