VM
Vukani M

1 reviews | Active since Oct 2018

15 Jan 2022, 08:38

Service issue

The level of service is shocking to say the least. I’ve been dealing with Judal Maharaj & the young lady is ***********, gives incorrect information and never communicates. I had to come with my own spanner to collect a battery I borrowed to get the car to Technostar, they couldn’t assist with removing the battery from the vehicle. Now there’s an issue that I must buy a battery and my insurance will reimburse me while the battery is part of the claim I submitted and paid for. I’ve emailed, called and promised to get feedback yesterday (14/01/2022) with regards to the battery issue and also as to when will I get the car back since my work relies on the vehicle(van). The young lady (Judal Maharaj) and/or Blessing hasn’t gotten back to me. It is frustrating to deal with such.

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Replies (1)
Renew-It Durban
Renew-It Durban's reply17 Jan 2022, 15:13
Official
 Good day Vukani, Thank you for taking the time to review us on this platform. 

Firstly, our apologies for poor service received ,delays in repairs and lack of communication received as that is not the kind of service we pride ourselves with We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. 

We have addressed this issue with the management at the Technostar AutobodyThey will be responding directly with you to find immediate resolution.  The Renew-it Team, always@yourservice