S
Sunduram

1 reviews | Active since Jun 2025

23 Nov 2025, 14:24

Poor workmanship

I had an accident in the 15/08/25, I was told I can fetch my car on the 18/08/25. When I went my I’m to fetch my car it was not ready as promised, I took the car back on the Monday 22/09/25 to be sorted. On the 29/09/29 I informed them that rain water is coming into my car,car was fetched on 06/0010/25 09/10/25. I went away a found more problems, I informed them and took the car back and left my car with them to attend to problems. I collected the car 2days later. I contacted assessor on 31/10/25 wih a list of complaints 1. F R door section not painted 2. Hood lining has dirty finger prints 3. Stickers to be be placed on door post indicating correct tyre pressure / next service due day and correct fuel type, car had under 4000km at time of accident, I’m tired calling for help.

0
Replies (1)
Renew-It Durban
Renew-It Durban's reply24 Nov 2025, 13:21
Official

 Good day Sunduram  
 Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  I will be escalating this matter to the management of the branch .

 We have escalated this to the management at Renew-It Durban and they will be in contact with you.
  
 Renew-It Team, Always@yourservice