DN
Dayalan N

1 reviews | Active since Mar 2016

24 Dec 2016, 07:55

Poor Service & Repairs

<p>I recently had my car repaired by Technostar in old fort road. Everytime I called and left messages and no one returns my call regarding the repairs. I asked Karthy Naidoo the operations manager to check my car before it is given to me and he assured me everything will be fine. I asked for the old parts and he said they cannot give me the old parts but supply me with invoices. I find that ridiculous because how do u even know if it was replaced or the same parts not re-used! I get my car yesterday and the aircon is not cooling...i then send Karthy an email to say the aircon is not cooling and his response was we re-open on the 3rd of January and apologies. He assured me everything will be sorted. I will never use Technostar again and will let my friends and family know the type of service I received from this panel beater. There is a lot of miscommunication when it comes to updating customers! Apalling service from staff and management</p>

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Replies (4)
Renew-It Durban
Renew-It Durban's reply28 Dec 2016, 07:18
Official

Good Morning

We will be in contacted with you shortly. thank you for bringing this to our attention

DN
Dayalan N's update28 Dec 2016, 16:46
Reviewer Update

Still no feedback!

DN
Dayalan N's update01 Jan 2017, 15:06
Reviewer Update

Very poor service

Renew-It Durban
Renew-It Durban's reply03 Jan 2017, 06:57
Official

Good morning

Kindly note that the air-con has now been temporary resolved. Email will be with you this morning before 7am 03.01.2017.

Thank you