Poor customer service

When I first heard that my vehicle was being moved from a certain panel beater to technostar autobody, I had to go through their reviews. To be quite frank, I was optimistic about their services but now I'm left with mixed emotions.

They received my vehicle beginning of the week but no one has bothered to give me a call. I mean who keep someone's belonging without informing them.

I've been tryna contact them but nothing fruitful has come out from my attempts. It's really sickening that they would treat their customer in this way. If it weren't for my insurance appointing them, I would have chosen another repairer to get the job done.

I'm even considering having it moveeld to another panel-beater with more customer-etiquette.