TG
Thokozani G
1 reviews | Active since Sept 2019
06 Sept 2020, 07:37
Poor customer service
I waited 3 months for my vehicle to be repaired even though the panel beaters opened shops during level3 in June. The delays were long and frustrating. They kept on postponing completion date to a point where I had to fight for a courtesy car which wasn't easy.
What made things worse is the poor service I received from the service consultant Senzo Shabangu. I would not want to be service by this person should I require your service in future.
Helpful (0)
Replies (1)0
Replies (1)Renew-It Durban's replyOfficial
07 Sept 2020, 08:36Good day
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Renew-It Durban's reply07 Sept 2020, 08:36
Official
Good day
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
