TS
Thamashnie S

1 reviews | Active since Dec 2018

17 Dec 2018, 15:33

Pathetic service from Technostar and Iwyze

My vehicle was booked in through Iwyze with Technostar Autobody to do repairs due to small accident damage on the front of the vehicle caused by someone reversing into our stationary car. Technostar autobody in dbn central messed up everything you could think of on the vehicle, things that should not have even been touched in the first place were damaged. We took our vehicle back and forth many many times only to be disappointed and treated as if we were not paying customers. Still we are sitting with issues where the shocks on the car is damaged and due to them using an auto electrician to rectify some of the faults they caused, our tracking device no longer works. Insurance companies no longer care about the wellbeing of their customers, as long as their debit order goes through every month nothing bothers them. Its almost 2 months now, Iwyze was contacted numerous times but still no joy.

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Replies (2)
Renew-It Durban
Renew-It Durban's reply19 Dec 2018, 14:10
Official
 Good day 

Thank you for your feedback. 

We wish to apologise for this poor service that you have experienced. 

We have escalated this matter to the Service manager for a resolution. 

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968). 

Kind Regards, 

Renew-It Autobody @ Your Service
 www.atyourservice.co.za 
Renew-It Durban
Renew-It Durban's reply19 Dec 2018, 14:11
Official
Could you kindly provide with your vehicle registration number as well as your vehicle registration number