SK
Sandile K

1 reviews | Active since Feb 2014

19 Aug 2016, 12:50

Life time paint warranty is a joke!!!!!

<p>I have been waiting for more than 13 months for TECHNOSTAR DURBAN to re-paint my new front bumper fitted by them. It is evident that the bumper was not prepared before being painted, as the paint is now peeling and the raw black plastic is showing. After numerous attempts to resolve the issue with Service Manager, SHARON SMART, I have not received any assistance with my plight. This is a typical example of NOT TREATING THE CUSTOMER FAIRLY and poor display of post sales service. I would certainly not refer anyone to TECHNOSTAR.</p>

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Replies (3)
Renew-It Durban
Renew-It Durban's reply19 Aug 2016, 13:11
Official

Dear sir

Thank you for your email and taking my call today.

SK
Sandile K's update19 Aug 2016, 13:17
Reviewer Update

Awaiting your feedback from the Fleet Manager.

Renew-It Durban
Renew-It Durban's reply20 Aug 2016, 09:23
Official

Good Day

We have confirmed with you to bring in the vehicle on Monday morning and courtsey vehicle has been arranged