HH
Hajra H
1 reviews | Active since Feb 2024
26 Feb 2024, 10:25
I would give zero stars, if I could
I would give zero stars, if I could. Ultimate failure of a company , whether be service , response rate or even workmanship! I have had issue after issue with delayed repairs lack of communication, lying about who the managers were when I wanted to escalate my frustration. Now our bumper is popped out again and you call to have it booked in, the receptionist tells one of the service advisors will call you back. You call again a million times they never call you back
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Renew-It Durban's replyOfficial
26 Feb 2024, 11:26Good day Hajara,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-It Durban's reply26 Feb 2024, 11:26
Official
Good day Hajara,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice