PM
Pinky M
1 reviews | Active since Jan 2024
30 Jan 2024, 11:08
I had collected my vehicle on 19
I had collected my vehicle on 19.01.2024, I only realised when I was at home that there was a cover missing on the bumper that was being repaired, I told my consultant who promised that the missing part should be available on Wednesday the 24.01.2024, until today I haven’t had from them, and I’m asking myself how come they ordered one cover instead of two, and how did they do their quality check if they hadn’t seen that there was a cover missing, now it’s taking forever to rectify a simply mistake 🙆♂️😞they now appear to be reckless and unreliable
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Renew-It Durban's replyOfficial
30 Jan 2024, 11:41Good day Pinky,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-It Durban's reply30 Jan 2024, 11:41
Official
Good day Pinky,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Technostar Autobody and they will be in contact with you.
Renew-It Team, Always@yourservice