CM
Cabangile M
1 reviews | Active since Jul 2017
10 Jul 2021, 22:53
Horrible Service : Don't take your vehicle to this company
Very poor service, no feedback, no return of calls, no response to emails, consultant giving false information on the vehicle repair progress ? ?. Kept the vehicle with them for too long with them without proving any courtesy car. Had to wait for 3 hours on day of collecting the vehicle for it to be properly done, as some work was not done properly and some of its original parts missing. They have not returned the old pants even though they were notified to keep then aside with an approval from the insurance company.
NB! Check Google reviews for further information on their horrible Service experiences.
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Replies (1)0
Replies (1)Renew-It Durban's replyOfficial
14 Jul 2021, 10:42Good day Rojandree
Thank you for taking the time to review us on this platform.
Firstly, our apologies for poor service received ,delays in repairs and lack of communication received as that is not the kind of service we pride ourselves with
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Technostar Autobody
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
Renew-It Durban's reply14 Jul 2021, 10:42
Official
Good day Rojandree
Thank you for taking the time to review us on this platform.
Firstly, our apologies for poor service received ,delays in repairs and lack of communication received as that is not the kind of service we pride ourselves with
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Technostar Autobody
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
