1 reviews | Active since Apr 2015

05 Feb 2016, 16:52

Front Line Attitude Excellent

To have a smiling Consumer always right at the first encounter is every company's aim BUT the Company is also best measured with how they handle a complain and mostly how they turn the bad situation around. A big job done by Technostar Team, Loan Car Manager I forget the name and his Staff, Customer Service Manager Sharon, Front Desk Ladies but oustangily Michelle.<br> <br> In general Technostar is a very Competent and high standards Repair Company I still can never doubt to get Service from, I have learnt to separate one slack person from the Company all in all and I can safely say I apologize for the harsh words used against the Company itself, I had hoped my Insurance would escalate my complain to Technostar correct management and not to the culprit who didn't who had constantly ignored me.<br> <br> Thank you again

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Replies (1)
Renew-It Durban
Renew-It Durban's reply08 Feb 2016, 06:31
Official
Hello Plus-One,

Good Morning

Thank you for the kind words. Technostar we are very serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.

Thank you

Sharon and Team