NM
Nicholas M

1 reviews | Active since Jul 2016

27 May 2025, 15:21

Excellent overall service, experienced

Excellent overall service, experienced. Generally, on personal encounter, all Renew-it TEAM members are highly professional. Specifically, my service advisor, Thembakazi Chiya, excelled in all fronts: keeping me informed on all steps, listening skills, diplomacy eg. She politely informed me that I would be entered on the waiting list for a courtesy vehicle as the company only had six cars. On the other hand, she will ensure constant follow-up to speed up to speed up the process. At the stripping section , a young mechanical expert displayed warm human relations and, above all, a high level of knowledge when explaining and assuring me of the developments. In conclusion, Renew-it has a winning team and is highly recommended.

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Replies (1)
Renew-It Durban
Renew-It Durban's reply27 May 2025, 15:37
Official
   Good day  

Thank you for taking the time to review us on this platform. 

We are sure that your service advisor and the Renew-it Durban team will be so pleased with this review. We are glad that the service received was to your satisfaction.

We always strive for excellence in every aspect of the repair experience. 

Wishing you safe motoring