MR
Mohamed R

1 reviews | Active since Nov 2013

21 Mar 2023, 15:33

AVOID AVOID AVOID!

AVOID AVOID AVOID! This place is an absolute disaster. You think you were traumatised by the accident which brought you here... but thats only the beginning of bigger trauma that this shop will inflict on you.

My relatively new car (3 months old) was rear ended whilst at a traffic light literally 100m away from technostar. Unfortunately I agreed with the tow truck driver to take my vehicle to Technostar. A repair that should have taken 2 to 3 weeks took more than 2 months. The consultant who is supposed to handle your queries and keep you updated does not respond.

After more than 2 months, the workmanship is shoddy. Eventually contacted Renew it to complain and this was corrected. Thats really the only saving grace - Renew it puts pressure on them to sort out. Shouldn't have to come to this. Rather go somewhere else. Even if your accident is literally on its doorstep like mine was

0
Replies (1)
Renew-It Durban
Renew-It Durban's reply23 Mar 2023, 09:22
Official
Good day Mohamed  
 Thank you for taking the time to review us on this platform. 

Firstly, our apologies for  the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
  
 We have escalated this to the management at Technostar Autobody and they will be in contact with you.
  
 Renew-It Team, Always@yourservice 

Best regards,