Additional damage due to negligent handling by Renew It Durban

My experience with Technostar Autobody Renew It Durban has been disappointing. What began with decent communication quickly turned into a frustrating ordeal. My car was in their shop for over a month, and despite initial promises, I’ve had to chase unresponsive staff for updates.

Upon return, I discovered new damages to the interior, which their own staff confirmed were not present before. Despite acknowledging this, they have failed to respond or take responsibility. Additionally, replacement parts from the original assessment are missing, and again—no resolution or communication.

Even worse, my car was left on the second start twice while in their care, requiring a jump-start once in front of me. When I drove less than two minutes away, the car wouldn’t restart. Now, the shop is blaming my battery, insisting I replace it at my own cost—even though I never had battery issues before they mishandled it.

My car is stationary for 2 full days now not able to start and parked at my work place.