1 reviews | Active since Nov 2017
Absolutely appalling
I've had the worst experience when taking my car to get repaired. I'd much rather have my life at risk than dealing with this company again.
Despite phone calls not being returned, the service manager, Bryan Chetty, should definitely be sacked or sent back to basics. His arrogance and ***headed nature is enough to drive that entire workshop to the ground. He has absolutely no people's s****s and was extremely insensitive to a female driver. (Maybe this is why they don't return phone calls? If that's the case, then it's a good thing). He refused to take ownership of the faults by Technostar which left me without a car for 4 months and counting!! Shall I even bring up my Uber bills and added expenditure? Is he going to compensate me for his incompetence?
Technostar Autobody Durban, UP YOUR GAME.
Clients vehicle was booked into our workshop on the 08/08/2017(Mercedes Benz smart car).We had ordered parts that were on back order(special order/not available)Once this part arrived (exhaust) we had it fitted and then assembled the rest of the vehicle.The car was test driven by my workshop and the engine light came on.We had a diagnosis carried out again and found the oxygen sensors defective , we had to get approval from the insurance company and then ordered parts that was again on back order.The parts are currently still at customs and Mercedes Umhlanga is waiting for these parts to be released so that they can complete the repair.Client requested a courtesy vehicle which Techno star could provide as it was not a delay on our side and the fact that we did not have an automatic vehicle to loan to the client.Fortunately all our calls are recorded and i can ascertain that i have never been rude or arrogant to the client.I unfortunately cannot issue all female or male clients with loan vehicles as there is a waiting list for clients requesting a vehicle .Unfortunately as per the clients request that she does not want any excuses even if it meant me buying a vehicle to accommodate her needs could not be met by myself as, i merely work for Techno star and can only adhere to the policies of this company.
Best regards,
Clients vehicle was booked into our workshop on the 08/08/2017(Mercedes Benz smart car).We had ordered parts that were on back order(special order/not available)Once this part arrived (exhaust) we had it fitted and then assembled the rest of the vehicle.The car was test driven by my workshop and the engine light came on.We had a diagnosis carried out again and found the oxygen sensors defective , we had to get approval from the insurance company and then ordered parts that was again on back order.The parts are currently still at customs and Mercedes Umhlanga is waiting for these parts to be released so that they can complete the repair.Client requested a courtesy vehicle which Techno star could provide as it was not a delay on our side and the fact that we did not have an automatic vehicle to loan to the client.Fortunately all our calls are recorded and i can ascertain that i have never been rude or arrogant to the client.I unfortunately cannot issue all female or male clients with loan vehicles as there is a waiting list for clients requesting a vehicle .Unfortunately as per the clients request that she does not want any excuses even if it meant me buying a vehicle to accommodate her needs could not be met by myself as, i merely work for Techno star and can only adhere to the policies of this company.
Best regards,