Disappointed and Annoyed

Looks like I should have read reviews on HelloPeter so that I knew who I was dealing with when I parted with my money. I placed an order, selected collection - then got serious attitude like some other customers have mentioned on HelloPeter as well. They would rather have a courier who visits approximately 100 premises a week than let a client who maybe just has contact with several people, collect from them. I eventually organised a courier. He was given the wrong item and I am waiting for someone to respond to more than a few emails that I have sent. This has been going on since last week Tuesday. I have not used the product I received because it it the wrong size. I do not feel that I should be paying another courier to collect because they provided the wrong item. Does anyone have the cell phone number for the CEO of TechnoPro or their head of customer service? They do not currently answer their phones and seem to be only trading on Tuesdays and Wednesdays. I am trying to get someone to assist me with sorting out my order that was incorrectly supp**** Please can someone acknowledge that someone is going to make a plan to rectify this situation. I am sitting with an item that I cannot use as I am waiting for what I actually ordered. I look forward to hearing from anybody. Louise McAuliffe