Terrible service and feedback

Mr Alban Willers has sent a numerous e-mails to Tech Hut, since 5 weeks ago.On the 20th of Feb at 14h20 he received his goods from Techhut (9ps7tb, the items was put in his garage, when he unpacked the items, he saw that the one battery box had been dropped. on opening the box he found that the positive terminal had been broken, he contacted Tech hut and they promissed to follow up. Tech hut has not yet replaced the battery, need a speedy response to this issue, Mr Willers has been phoning Techhut weekly, and they always promise to come back to him and sort the issue out, Please note if it is the Courier guy to blame then Techhut must sort it out with them. Pplease note battery needed urgently Details MR Alabn willers Cell no ***, ***