RC
Richard C
1 reviews | Active since Aug 2021
09 Nov 2021, 10:41
TechExpress Excels!
TechExpress supp**** a battery for my Dell Computers on Wednesday last week. On Saturday night the battery "died" and a message on my computer on rebooting informed me that the battery had experienced a fatal error and needed to be replaced. I sent Hilton at TechExpress an email on Saturday night. On Monday evening a courier collected the "dead" battery. At 08h45 on Tuesday morning the courier delivered a replacement battery. At no extra charge!!! That's service with a capital S! Thank you TechExpress.
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TechExpress's replyOfficial
09 Nov 2021, 11:39Hi Richard,
Thank you for your kind review. We are pleased that our team was able to respond in such a timely manner, and enable you to experience a minimum amount of downtime on your laptop. We certainly look forward to being of service to you in the future.
Kind Regards,
TechExpress Customer Services.
Thank you for your kind review. We are pleased that our team was able to respond in such a timely manner, and enable you to experience a minimum amount of downtime on your laptop. We certainly look forward to being of service to you in the future.
Kind Regards,
TechExpress Customer Services.
TechExpress's reply09 Nov 2021, 11:39
Official
Hi Richard,
Thank you for your kind review. We are pleased that our team was able to respond in such a timely manner, and enable you to experience a minimum amount of downtime on your laptop. We certainly look forward to being of service to you in the future.
Kind Regards,
TechExpress Customer Services.
Thank you for your kind review. We are pleased that our team was able to respond in such a timely manner, and enable you to experience a minimum amount of downtime on your laptop. We certainly look forward to being of service to you in the future.
Kind Regards,
TechExpress Customer Services.