NB
Neshwin B
1 reviews | Active since Nov 2015
08 Jul 2022, 07:04
Quick Action Taken on a Follow-up Query
My delivery did not arrive within the SLA and i logged a query. Tech Guy SA responded quickly with both acknowledgement of the issue and then again with resolution. The problem was found to be with their courier, which should be further investigated.
Helpful (0)
Replies (1)0
Replies (1)
Tech Guy SA's replyOfficial
08 Jul 2022, 10:45Good morning
Have investigated bit more into it as a good few orders got delayed to ship out at two of our suppliers was because of load shedding causing interuptions and stock takes which is no excuse(not the asus supllier). Have picked up on about 5 other orders disptached out after 2-3 days instead of 1 day causing quiet a delay.
Have relayed Our complaints about this. Will do better on orders and apologies on the delays this has caused.
Hope to see more business from you and promise we will do better.
Thank you for the support and review all types are welcome only way to know the consumer even more.
Regards
Marc Tech Guy SA
Have investigated bit more into it as a good few orders got delayed to ship out at two of our suppliers was because of load shedding causing interuptions and stock takes which is no excuse(not the asus supllier). Have picked up on about 5 other orders disptached out after 2-3 days instead of 1 day causing quiet a delay.
Have relayed Our complaints about this. Will do better on orders and apologies on the delays this has caused.
Hope to see more business from you and promise we will do better.
Thank you for the support and review all types are welcome only way to know the consumer even more.
Regards
Marc Tech Guy SA
Tech Guy SA's reply08 Jul 2022, 10:45
Official
Good morning
Have investigated bit more into it as a good few orders got delayed to ship out at two of our suppliers was because of load shedding causing interuptions and stock takes which is no excuse(not the asus supllier). Have picked up on about 5 other orders disptached out after 2-3 days instead of 1 day causing quiet a delay.
Have relayed Our complaints about this. Will do better on orders and apologies on the delays this has caused.
Hope to see more business from you and promise we will do better.
Thank you for the support and review all types are welcome only way to know the consumer even more.
Regards
Marc Tech Guy SA
Have investigated bit more into it as a good few orders got delayed to ship out at two of our suppliers was because of load shedding causing interuptions and stock takes which is no excuse(not the asus supllier). Have picked up on about 5 other orders disptached out after 2-3 days instead of 1 day causing quiet a delay.
Have relayed Our complaints about this. Will do better on orders and apologies on the delays this has caused.
Hope to see more business from you and promise we will do better.
Thank you for the support and review all types are welcome only way to know the consumer even more.
Regards
Marc Tech Guy SA