AT
Andre T

1 reviews | Active since Nov 2022

24 Nov 2022, 11:59

Do Not Order

Ordered a coolermaster gaming table. Only recieved on of two boxes. Can not get hold of any one , no one awnsers telephone

0
Replies (4)
Tech Guy SA
Tech Guy SA's reply24 Nov 2022, 12:36
Official
Good day

Am taking it up with supplier. If you called the *** number may of missed it if its the *** number do apologies there is something wrong with the phone (Battery not holding passed 1% so keeping the line on whatsapp via the PC)
Did get your Contact us form. Will respond to it and call you once i have feedback.

Do apologies for the inconvenience but yes supposed to be 2 boxes on the GD160

Take this very serious. Mistakes can happen but will rectify as this order cannot be for half an item.


Regards
Marc Cognet
Tech Guy SA
Tech Guy SA's reply25 Nov 2022, 11:21
Official
Morning 

The issue has been resolved. with the other box delivered thank you for bringing this up we had a long discussion on the issue at the supplier decided to drive out and take it up personally at the Cape Town branch.
Cannot guarantee that this wont happen again these things can happen its not common luckily but as long as i know about it i will sort it out.

Have sent you a gift as an apology it would go perfect for your set up :)

Thank You

Marc Cognet
AT
Andre T's update25 Nov 2022, 12:13
Reviewer Update
Thank you for fast responce, and deliverry has been rectified

Many Thanks

You are awesome

Andre Du Toit
Tech Guy SA
Tech Guy SA's reply25 Nov 2022, 12:24
Official
100%

send me a photo once your set up is done love to see that Case on that desk