No accountability

Aluminium frames were fitted and existing woodframe removed by Fyzel’s team. They almost brought the wall down. In fact a piece did drop. They also had the incorrect opening and then proceeded to fit it by flipping the frame around. Unbeknown to me that this would later be an issue with the wind. They took 5months to return to ‘resolve,’ after many many many text msg and phone calls. They are probably best suited for new hime installations and they have a few new guys. Wishing them better outcomes. And better follow up service.