1 reviews | Active since Mar 2012
Worst Service Surpassed - DO NOT MAKE THE MISTAKE OF PURCHASING A CAR FROM THEM!!!
Purchased a vehicle from Team Fourways. First Month was filled with empty promises, no call returns and lies. Tried to renew my license and was advised the car needs roadworthy certificate before i can renew my license...this simply means Team Fourways never bothered to do this when they sold me the vehicle. I emailed the dealer principle and called their offices. Needless to say no response received. Called the offices again and was transferred from pillar to post...Once i made it clear that i will not "leave a message" Kyle answered and did not have the decency to listen to my experience instead interrupted me and asked...what is your name, what is your contact number? I was then once again falsely assured that the "driver" will pick my car up and it will be sorted...Needless to say my phone never rang and the driver didn't pitch. No apology for the lack of service and absolutely no empathy. Called again today and was told Kyle is in a meeting! The moment you have purchased your vehicle you are on your own...this business has no after sales service!!!
Customer service experience levels are ZERO...reception is advised to either "take a message" or "tell the client we are in a meeting"
