Outstanding service

It is always difficult to comment on a dealership when one is married to a dealer! However, my incredible husband from JOU KAR helped me ‘discover’ CIT Moto when I saw I vehicle I liked that they were selling. I must say, I had a very good experience with them! From the moment I walked in, I was greeted with warmth and professionalism. Donovan, the outstanding salesman, was incredibly knowledgeable and attentive, ensuring that all my questions were answered and that I felt confident in my decision. He also endured my ‘faster than normal’ test drives with a smile! The rest of the team was equally impressive, guiding me through the buying process with ease and transparency. They made sure I understood all my options and helped me secure a good deal. A special mention goes to the owner whose dedication to customer satisfaction is evident in every aspect of the dealership. When there was a bit of a hick-up during the process, he personally ensured that the situation was resolved and that my further experiences were seamless and enjoyable, going above and beyond to make sure I was completely satisfied with my purchase. Overall, CIT Moto in Hatfield provided a very positive car-buying experience for which I am truly grateful - they also specialize in Jeep and Jeep accessories. Thank you Team CIT Moto!