Good experience overall with some feedback to improve

Firstly, I am aware that I can be a difficult customer. When inspecting the car, I made certain requests for fixing the car to a standard that I would be accepted. Alex never once said no, and I appreciate that. They took the car to get serviced, fixed it's suspension and obtained all the missing parts from Audi in a week.

Upon arrival to receive the car, Alex took me to the car to highlight a dent that someone imparted on the vehicle. No hiding the fact and they addressed it by getting the dent removal team on-site asap. Artistry is all I can say. When driving away, I played a favourite tune to get the happy juices flowing and noticed a popped speaker. Again, no hesatience to get it fixed. After driving around in PTA for the weekend, I did notice that the repaired suspension was not fixed correctly and this is the only reason why I give 4 stars. In my mind, this is a quality centre, and as such, these issues are supposed to be addressed before a customer buys the car. I am still awaiting an inlay that is on back-order from Audi, but that is an understandable position to be in (I am however watching you, Alex :) ).

The financing options were presented well and the rate they managed to negotiate on my behalf was on par.

Alex, thanks for placing me as customer number 1, it's refreshing.

Hope you guys go from strength to strength. All the best.