Legal matters

The issue with MBD with Transaction Capital Recoveries is that I feel it can only be a **** *****ing your money. I keep on getting phone calls from agents stating I owe money to MBD regarding my Homechoice account which is actually paid in full and I have a letter stating the same. When I try to get a hold of MBD it is merely impossible because their telephone line stays on hold and their WhatsApp chat portal is useless. I tried making use of their self-service portal on their website but it keeps saying that there is no data for my ID or reference number and then I tried sending emails that never get rep**** to. I then tried talking to the agents who phone me every morning at 07h00 sharp but as soon as I explain my case the phone is put down in my ear. I phoned Homechoice asking why MBD is phoning me and they even say that they did not give me over to MBD so they do not know. MBD (Transaction Capital Recoveries) is busy with ******* practice and is causing my credit score to be negatively affected. My wife is NCA accredited and also I am contacting the NCR because I feel you are busy messing with the wrong person. If you have nothing to hide why do you not answer my questions?

I will only speak to Managing Director Carl A G De Villiers to solve this matter peacefully.