DISCUSSED CEO OF ILL TREATMENT BY RECEPTIONIST AND CUSTOMER SERVICE AGENT

We as a company are appalled as to how we are spoken to and treated due to debt we owe.

The customer service agent treats the CEO of the company as lower than his status.

He is trying to tell the CEO to take responsibility for his debt - which he has but up until the last two months his creditors have not kept to there agreed arrangements to pay.

So I feel that the customer care and receptionist need to go for training to deal with clients.

I requested Mr David McAlpin's contact number and kept getting transferred to the customer care department.

I request that an apologie be made in writing and verbally and that it be noted on the system when payment is received our side payment will be made.

We cannot set a date as to when the payment will be made as we have not got a set date for when payments will be received.