JB
J B

1 reviews | Active since Dec 2024

20 Dec 2024, 10:37

Bogus Waybill reference and ghosting communication

Placed an order on the 8th of December, after numerous follow ups via whatsapp and email i eventually got a reply 2 weeks later stating order has been completed and provided me with an Aramex waybill reference to check tracking after 24h, 4 days later i check aramex tracking and phone then just to find out the reference is not tracking at all, Supplier is ghosting my communication, lets hope with this review we get answers and or make others aware of current problems.

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JB
J B's update20 Dec 2024, 12:11
Reviewer Update
40min after the Hellopeter review, The Company contacted me and confirmed that they will provide me with an update and status shortly, while writing this reply i received an email and also got contacted to assure delivery is taking place, Thank you for getting in touch, wish the communication could have have been done better before this review however 5 stars for getting in touch and following through on the order. Much appreciated.