UNAUTHORIZED DEBIT ORDER FROM TAYLIN

On the 2nd December at 12:02 mid day an amount of R95.00 was debited from my account by a company called TAYLIN. I called Standard bank and the declared this an unauthorized debit order. the money was reserved. Now im calling them wanting to find out how all this came about..they are telling me there is no one in the Finance department they have all went on leave. I called the lady and she was even speaking to me in Zulu while i was politely speaking in English being mindful of the fact that she might not speak my language. Can you please remove me from your debit order list, i did not register with you.