Your system is truly a flop

Bolt /Taxify you really must get your ducks in a row regarding the description of cars. Now of late there is a trend of a car not matching what you have on description. You guys are endangering our lives, when you ask the driver. They come up with an excuse. When we cancel due to a mismatch we get penalized for your failure in conducting due diligence. You truly are failing us as your subscribers. Our safety is really compromised and this has a potential of human trafficking.