Unsatisfactorie

<p>A while back in April 2017, I used taxify. I normally pay with my debit card but on the day i had no cash in my account. The first ride I told the driver that I would be paying cash and he agreed, at the end of the ride he closed it and i paid. The second ride on the same day I told the driver id be paying cash, he agreed. on ending the ride Ipaid cash, to my surprise I am still getting emails that i did not pay and I cannot use the app because of that. I sent an email responding to this and to date I have not received any response.</p> <p>This is very inconviniencing and bad for my profile, it looks like I am a bad payer.</p> <p>If possible can they correct this.</p>