*****'S!!!!!!!!

Yesterday I requested taxify using the R100 promo from Radiokop to Newtown, firstly the driver took 40 minutes to come pick us up.... he kept on cancelling our trip I then called and he told me that he was lost. I asked him why did he not call he told me that he doesn't have airtime, he has been calling customers the whole day.When we get home driver tells me to pay R194,I asked him how because I have used the R100 promo and its supposed to be deducted on my card he told me that on his side it does show that its cash payment. I send a email and to taxify and Zhauhir responded and told me that i had insufficient funds and the system automatically put me on cash. I had more than enough money on my bank account and why did the app not give me an error that i had insufficient funds if that's the case, the reason i requested its because i had the R100 promo... firstly the driver was not friendly at all. I have heard people complaining about taxify. what was gonna happen to me if i did not have the R194??? why did the app show that the R100 promo is active when it was not and who's fault is it??? I want my money back. TAXIFY YOU ARE *****'S!!!!!!!!!!! The drivers name is Sibusiso Mohale and place number is FR47TZ GP. Cell phone number is + ********** 3363.