#Taxify*********

I left my cellphone in one of taxify driver's car on Tuesday, 27 March 2018. The next day, I emailed their Johannesburg office, their phone is never answered, they gave me the number of the driver - Daniel - ********** . I called him, he confirmed and described my phone, sure it was my phone and he promised to drop it off my work the next day, 29 March. The next day I called his phone and it was on voicemail the whole day. I reported back at their office and their response was: "we will instruct him to return your phone within the next 24 hours". Back at the office on Tuesday, 3rd April, I called him, he picked up and when he heard it is me regarding my phone, he claimed he cannot hear me and asked me to call him back. I tried the whole day again and his phone ringing and going to voicemail. I reported back to taxify offices and their response: "we will suspend him as our driver". How does that solve my problem? It is clear to me that if you are using taxify, you are doing so at your own risk. #StayAwayFromTaxify