Taxify bad service

Second time using taxify service. Horrible ride of my life. 3rd August 2018 pick up point Jhb CBD, the driver Sifiso Zwane was in a hurry ignoring road signs and robots, obviously rushing for his next pick up. Realised after the drop off 21:10 that my phone was left in his car, immediately called my number and it was not answered logged onto their site posted about the lost phone, searched the driver and found his number, called him and told him about the phone. His reply was "don't worry I will have a look and call u back". My phone is now on voice mail, 5 min passes no call. Call him again, tells me he just picked up passengers and again says "don't worry". Call my number again still on voice mail. Didn't hear from him. Called him Sat morning 8 o'clock no answer, sent a msg asking if he found the phone, no reply. Call him doesn't pick up. Call him again 9 o'clock says he's at the car wash and unfortunately didn't find my fone. How convenient? I could sense he was lying , blamed the passengers he picked after me saying they could have seen and took it. Really now? Contact numbers on their website remain unanswered. Very ***** if i must say. To think we rely on their transport to get you home safe, this is the service you get for trying to boost your fellow men for their initiative of doing something to improve their lives and provide for themselves/family. NO MORE TAXIFY