****** phone

I requested a taxify on the 22/09/2017, from midrand to sandton. When we arrived in Sandton, I left my phone in the taxi, as I was taking money out of my purse to pay the taxi driver. Immediately after the taxi drove away, I realized I left my phone in the car, So i called him immediately on my own phone that I had left in his car, and he answered. He said he is doing a U turn so he can return the phone. 5 minutes later, he still had not arrived, and I called my phone again, and it was off. I then called him on his phone and it was also off, till date. I called the Taxify office on Tuesday, as it was a long weekend and I couldn't get through to them. They notified me that they will try get ahold of the driver and they will call me back the same day, and they never did. I called them back and they still notified me of the same thing. Till date Taxify office hasn't gotten back to me, and the driver's phone is still off. This is extremely bad service from taxify and my phone has been ****** just like that!!!!!