Simon, Taxify

I requested a ride with Bolt/Taxify, my drivers name was Simon, told me he resides in Montana, Pretoria so I thought it would it be convenient if I took he’s phone number to call him directly each time I needed a ride as opposed to requesting through the App. Saturday I called him, asked if he could take me to Pretoria East, he said he’d charge me R250 so I agreed. Upon arrival I gave him R300 because I didn’t have change, also I trusted him because it wasn’t the first time I had called him. He said he’d give me change when he returns to fetch me. A few hours later I sent him a text asking him to come get me, he said he’s on the way. 45 minutes later, I asked how far he was, he **** to me and said there was an accident on the N1. I waited for him for 2-3 hours, sent him multiple texts and he eventually stopped answering he’s phone. Yesterday I called him asking him to please give my money back as I had to request another ride, he responded to say that he was the one involved in the accident, also said he would later come over to give me my money. I waited and once again he didn’t come, called him and sent him messages but he has not responded. I am extremely disappointed with how I was treated, he could’ve at least had the decency to be honest.

Phone number : *** Car : A white Polo Vivo, unfortunately I don’t have registration number He’s a black Pedi male, it isn’t much but I hope it could help someone