Poor Customer Service. Poor everything

<p>So I had a free ride. Then taxify did utilise my code instead they charged me. So I emailed asking why I am being charged they said that I had cancelled my first ride. Which is wrong because I had 2 free rides and I actually utilized the first one.</p> <p> </p> <p>Anyway they emailed me saying I didnt use my free code but I had so I said fine cool. Then I wanted to use the app it wont charge the last trip on my card I emailed the person they just ignored me now I was stuck and had to revert to other means. </p> <p> </p> <p>Drivers also constantly complain about the service they recieve and constantly request cash payments? </p> <p> </p> <p>The service I have received from them in just two trips is appauling. </p>